Troy Athletics Announces Basketball Capacity & Arena Guidelines

Troy Athletics Announces Basketball Capacity & Arena Guidelines
TROY, Ala. – Troy Athletics announced Thursday guidelines that will be in place in Trojan Arena for the 2020-21 men's and women's basketball seasons; note that guidelines can change throughout the season as NCAA, Sun Belt Conference, state and local mandates are updated.

Listed below are guidelines for the upcoming season in addition to answers to many questions fans might have ahead of the 2020-21 season. Fans are encouraged to visit TroyTrojans.com/basketballgameday throughout the season for the most up to date information and guidelines.

2020-21 Trojan Arena Guidelines

Trojan Arena will operate at a capacity of 25 percent for the 2020-21 season as mandated by the NCAA. This will allow for season ticket holders and for Troy University students to be accommodated for the season. Additionally, the Pep Band and Troy Cheerleaders will also be present and involved in all home games.

To ensure social distancing for our season ticket holders, a three (3) seat buffer will be added around their ticket block. Additionally, one (1) row in front of and one (1) row behind season ticket holders will be taken offline and will not have patrons seated within these rows. Season ticket holders will have their seats placed as close as possible to their normal seasons and will retain the right of first refusal for their traditional season in the future.

Fans will be required to sit in the seat listed on their respective ticket; clustering in unassigned seating areas will be prohibited.

Face coverings are required to be worn at all times while in Trojan Arena per state mandate. Face coverings will be available for fans that need them.

All gameday workers, vendors and staff will wear face coverings at all times in Trojan Arena.

Concessions, merchandise stands and catering protocols will be modified according to public health recommendations.

Concessions will have prepackaged food and drink items. Lids will be used for fountain drinks and condiments will be prepackaged. Dividers will be used at points of sale and stanchions will be used to form lines.

Proper queuing and social distancing will be required in common areas, such as concession stands and restrooms.

NCAA guidelines have placed strict restrictions on who has access to the court. For the 2020-21 season, the Troy Cheerleaders will remain in the stands at all times. The Cheerleaders and Pep Band, in accordance to NCAA guidelines, will be placed at the top of their respective sections. These outstanding auxiliary groups will still perform during pregame, halftime and throughout the game.

FAQs

Are face coverings required for entry into Trojan Arena?
- Yes, fans will be required to wear face coverings at all times while in Trojan Arena per state mandate.
Will the Hospitality Area be open this year?
- Yes, the Hospitality Area will be open to qualifying members of the Trojan Warrior Club prior to each home men's and women's basketball game. This location has moved to the Rotunda and will open one hour prior to tipoff each game.
Will single-game tickets be sold?
- A limited inventory of 100 single-game tickets will be available for each home basketball game. Non-conference games are available for purchase now. Conference games will be available for purchase on the corresponding Monday of each respective game week. Single-game tickets will be $15 each and located in Sections 109 and 110.
Will Troy students be able to attend games?
- Yes, Troy students will be able to attend games. New for the 2020-21 season, students will have their own devoted entrance located behind the suites of Trojan Arena. Students will be directed via signage and staff about their point of entry. Students will need to show their student ID in order to enter the facility and will have a total of six (6) sections to sit within the facility.
Will the Pep Band and Troy Cheerleaders perform at home games?
- Yes, the Pep Band and Troy Cheerleaders will perform at home games albeit in ways that may look different than normal. These groups are integral parts of gameday and will perform as part of pregame, halftime and during the game. Due to NCAA guidelines, they will not be permitted to be on the court on gamedays and will be placed at the top of their respective section but will nonetheless remain a key part of gamedays in Trojan Arena.
How will concessions be served?
- Concessions items will be prepackaged and individually packaged condiments may be requested at each point of sale. Drinks will either have lids or be bottled. Dividers will be used at all points of sale and stanchions will be used to form lines with appropriate spacing.
As a season ticket holder, when will I receive my tickets?
- Tickets have been mailed out for all home men's and women's basketball games. If you have not received your tickets yet, please contact the Troy Ticket Office at 334-670-3681.
Are season tickets still available for purchase?
- Yes, a limited number of season tickets are available for purchase. Please contact the Troy Ticket Office at 334-670-3681 to discuss seating options.
Why were my seats moved to a different part of my normal section?
- Seats have been reallocated in order to ensure that proper distancing guidelines are followed for all patrons. Season ticket holders will have their seats in areas that are as close as possible to their normal locations based on priority points.
What differences will we see in the schedule this year?
- During Sun Belt Conference play, teams will now play on Fridays and Saturdays. These games in Trojan Arena will take place on Fridays at 6 p.m. and Saturdays at 4 p.m. To help create a bubble around each team, the Troy women's and men's teams will play a mirror schedule meaning the women will host the same opponent on Friday and Saturday in Trojan Arena while the men will travel to that same opponent on those days and vice versa.

Troy University Athletics

Troy Athletics Announces Basketball Capacity & Arena Guidelines

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